ERA: CHI 2009 Student Design Competition Submission
The Experience Reflecting Artifact aims to encourage contributions within a community bicycle project
The CHI problem space was to ‘Design an object, interface, system, or service intended to support the idea of utilizing or consuming local resources rather than global resources, in a sustainable and environmentally efficient manner.’ Our solution focused on aiding a community bike project by encouraging its members to be more committed by engaging in all aspects of the bike project. The bike project is a local nonprofit organization that aims to ensure that 'bikes on the streets stay on the streets'. It does this by providing a space where community members can earn a bike by volunteering hours at the project, buy used bikes at low prices, take bicycle maintenance classes and use the project's tools and resources. It also encourages recycling of old bicycles that otherwise would have ended up in local landfills.
When approaching the problem, our initial headway was made through an exploratory focus group from which the sense of community and transportation were two emergent themes. Ethnographic observations at the bike project helped us narrow the scope of the problem space by identifying the bike project as a venue to focus future efforts. With research data at hand, we used affinity diagramming to visualize our raw data and identify emergent concepts.
full report (pdf/175 KB)
Open ended interviews, secondary research, brainstorming, roleplaying, paper prototyping, experience evaluation